Refunds will only be granted to the original paying customer, whether it is the unit or individual. All but 15% of an individual fee is refundable, under certain circumstances (sickness, death in family, summer school, military deployment or relocation only) as long as it is requested in writing, with back-up documentation, and received in the Scout Service Center, 3020 53rd Street, Galveston, TX 77551-5917. Refund requests due to light weather issues, homesickness, and schedule conflicts, misinterpretation of printed council policies and procedures or reasons other than those noted above will not warrant a refund. In addition, partial refunds will not be granted for partial camp/event stays. If a camp or event is forced to be canceled by the council, because of severe weather, or circumstances prior to the camp or event occurring, the council will reschedule the camp/event or initiate the refund process. All requests are due to the council office within 15 days of the first day of the Camp/Event date.