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Bay Area CouncilREFUND POLICY

Refund policy

Bay Area Council Refund Policy

Refunds will only be granted to the original paying customer, whether it is the unit or individual. All unit refunds will be paid to the Committee Chairperson on record for that unit. All but 15% of an individual's fee is refundable, under certain circumstances (sickness, death in family, summer school, military deployment or relocation only) as long as it is requested in writing, with back-up documentation, and received in the Scout Service Center, 3020 53rd Street, Galveston, TX 77551-5917. Refund requests due to light weather issues, homesickness, and schedule conflicts, misinterpretation of printed council policies and procedures or reasons other than those noted above will not warrant a refund. In addition, partial refunds will not be granted for partial camp/event stays. If a camp or event is forced to be canceled by the council, because of severe weather, or circumstances prior to the camp or event occurring, the council will reschedule the camp/event or initiate the refund process. All requests are due to the council office 15 days prior to the start of the event. Refunds will be issued in the form of a check.